Refund Policy


The “SMOOTH Write” 30-Day Money-Back Performance Guarantee

If, after 30 days of use, your SMOOTH Precision Pen does not perform as promised giving you a high performance, SMOOTH writing experience, we’ll buy it back, no questions asked.

SMOOTH Precision Pens are made in the USA, therefore are guaranteed for life against manufacturing defects (ink cartridges and refills are not made by us and therefore are excluded from this guarantee). Returns/ exchanges must be made within 30 days of purchase per the SMOOTH Performance Guarantee.

* Copper/ bronze pens patina over time. The pattern is completely random and cannot be controlled by the manufacturer, therefore returns/exchanges will not be accepted based on patina.